Privacy Policy


Website: https://kihus.com
Data Controller: SIA Ki Hus (legal entity details to be added once final)

Ki Hus (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

If you do not agree with any part of this policy, please discontinue using our website and services.

1. What Information We Collect

We may collect the following categories of personal data:

1.1 Information You Provide Directly

  • Name, surname

  • Email address

  • Phone number

  • Address (project location, billing address)

  • Details about your interior design or renovation project

  • Messages, attachments, forms, and consultation inquiries

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address

  • Device type

  • Browser type/version

  • Pages viewed

  • Time spent on pages

  • Referral source

  • Cookies and similar technologies (see section 9)

1.3 From Communication Channels

  • Email exchanges

  • Files you share

  • Phone call notes

  • Meeting notes and project requirements

1.4 Social Media or Ads

If you arrive from social platforms (Facebook, Instagram, TikTok, LinkedIn), we may receive:

  • Campaign data

  • Actions you took that led you to our site

  • Analytics aggregated by the platform

We do not collect sensitive data unless strictly necessary and only with your explicit consent.

2. How We Use Your Information

We only use your data for legitimate business purposes:

2.1 Service Delivery

  • Responding to inquiries

  • Preparing quotes, offers, and estimates

  • Booking consultations

  • Interior design or renovation project preparation

  • Communication during project execution

2.2 Business Operations

  • Improving our services

  • Analytics and website performance monitoring

  • Customer support

  • Project documentation storage

2.3 Marketing (With Consent)

  • Sending newsletters

  • Sending promotional content or updates

  • Retargeting ads (if used)

You may withdraw your marketing consent anytime.

2.4 Legal & Compliance

  • Invoicing, contracts, taxes

  • Preventing fraud

  • Meeting legal obligations

3. Legal Bases for Processing (EU GDPR)

We process personal data on these legal grounds:

  • Contract performance: preparing offers, providing services

  • Legitimate interest: improving website, marketing efficiency, preventing fraud

  • Legal obligation: accounting, financial reporting

  • Consent: newsletters, cookies (except essential cookies)

4. How We Share Your Information

We never sell your personal data.

We may share data with trusted partners when necessary:

4.1 Service Providers

  • Website hosting (Squarespace)

  • Email service providers

  • Cloud storage (e.g., Google Drive)

  • Analytics tools (Google Analytics, Meta Pixel)

  • Payment or invoicing systems

4.2 Contractors & Team Members

If required for your project:

  • Designers

  • Architects

  • Construction partners

  • Suppliers preparing material proposals

All partners follow confidentiality and GDPR rules.

4.3 Legal

We may share data when required by law or to protect our rights.

5. International Data Transfers

Your information may be transferred outside the EU/EEA due to:

  • Squarespace hosting

  • Google services

  • Social media platforms

We rely on:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Other lawful GDPR mechanisms

6. Data Retention

We retain data only as long as necessary for:

  • Providing services

  • Managing ongoing projects

  • Complying with accounting/tax laws

  • Resolving disputes

Typical retention periods:

  • Project data: up to 5 years

  • Contracts & invoices: 10 years (legal requirement)

  • Marketing data: until you unsubscribe

  • Cookies: 1–24 months depending on type

7. Your Data Rights (EU Residents)

EU users have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data (“right to be forgotten”)

  • Restrict processing

  • Withdraw consent (marketing, cookies)

  • Object to processing

  • Receive a copy of your data (portability)

To exercise your rights, contact:
Email: [insert Ki Hus contact email]

8. Security Measures

We implement industry-standard measures to protect your data:

  • HTTPS encryption

  • Secure data hosting

  • Access controls

  • Regular system updates

  • Limited access for staff and contractors

  • Secure cloud storage

Still, no system is 100% secure. We follow best practices to minimize risk.

9. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Improve user experience

  • Analyze traffic

  • Run marketing campaigns (if applicable)

Types of cookies:

  • Essential cookies (cannot be disabled)

  • Analytics cookies

  • Marketing/advertising cookies

You can manage cookies through your browser settings or our cookie banner.

10. Minors

Our services are not directed at children under 16.
We do not knowingly collect personal data from children.

If you believe a child has submitted data, contact us and we will delete it.

11. Links to Third-Party Websites

Our website may contain links to other sites.
We are not responsible for the content or privacy practices of those websites.

12. Changes to This Privacy Policy

We may update this policy occasionally.
We will post the updated version with a new “last updated” date.
Continued use of the website means you accept the updated terms.

13. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us:

SIA KI HUS
Email: info@kihus.com